Privacy Policy

786pkr is an online gaming and sports betting platform accessible at 786pkr.net, offering cricket betting, table tennis markets, live casino games, and premium slot titles to players across Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, and beyond. All monetary transactions on the platform are denominated in Pakistani Rupee (PKR).

For the purposes of this Privacy Policy, "786pkr", "we", "us", and "our" refer to the 786pkr platform and its operating team. "You" and "your" refer to any individual who visits, registers on, or otherwise interacts with the 786pkr platform.

This Privacy Policy applies to all personal data collected through the 786pkr website, any mobile-optimised interface associated with the platform, and all communications between you and our support team. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

786pkr collects personal data that is necessary and proportionate to operating a regulated online gaming platform. The categories of data we collect are set out in the table below:

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification (i.e., a photograph on a government-issued identity document).

786pkr collects personal data through the following channels and methods:

• Directly from you: When you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team, or update your account settings.
• Automatically through platform use: Technical data such as IP addresses, device identifiers, and session behaviour data is collected automatically when you visit and interact with the 786pkr website, using server logs and first-party cookies.
• From payment providers: When you transact via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, transaction confirmation data is passed back to 786pkr by the payment provider to confirm deposit crediting or withdrawal processing.
• From identity verification services: Where 786pkr uses a third-party identity verification provider to process KYC documents, the outcome of the verification check is shared back with 786pkr. The underlying document data is handled in accordance with that provider's own data practices, which are contractually bound to meet our security standards.

786pkr uses personal data collected from Pakistani players for the following specific purposes:

1. Account Registration and Management: To create and maintain your 786pkr account, verify your identity, and ensure you can access all platform features appropriate to your account status.
2. Age and Identity Verification (KYC): To verify that you meet the minimum age requirement of 21 years and that your identity matches the account details provided. This is a mandatory compliance step before withdrawal requests are processed.
3. Payment Processing: To process deposits in PKR via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to process withdrawal requests to the appropriate payment method linked to your account.
4. Responsible Gaming Compliance: To monitor gaming activity patterns that may indicate problem gambling behaviour, to apply deposit limits or self-exclusion restrictions you have set, and to intervene proactively where our responsible gaming obligations require it.
5. Anti-Money Laundering (AML) Compliance: To monitor transactions for suspicious activity consistent with our AML obligations under internationally recognised compliance frameworks. This may include reporting certain transactions to relevant financial intelligence authorities.
6. Customer Support: To respond to your enquiries, resolve disputes, and process account-related requests submitted to our support team.
7. Platform Improvement: To analyse aggregate usage patterns (not individual profiling) to improve the 786pkr platform, fix technical issues, and enhance the user experience for players across Pakistan.
8. Marketing Communications (where opted in): To send you information about 786pkr promotions, bonuses, and new game launches where you have explicitly opted in to receive such communications. You may opt out at any time via your account settings or by contacting support.
9. Fraud Prevention and Security: To detect and prevent fraudulent account activity, bonus abuse, multi-accounting, and unauthorised access to accounts.

786pkr processes personal data only where there is a valid legal basis to do so. The primary legal bases applicable to our data processing activities are as follows:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to perform the contract between you and 786pkr — i.e., to operate your account, process your transactions, and deliver gaming services.
• Legal Obligation: KYC verification, AML transaction monitoring, and responsible gaming compliance are required by the regulatory and compliance frameworks under which 786pkr operates. We are legally obliged to carry out these processing activities.
• Legitimate Interests: Fraud prevention, platform security monitoring, and aggregate analytics for platform improvement are processed on the basis of 786pkr's legitimate interests in operating a safe, secure, and well-functioning gaming platform. We have assessed that these interests are not overridden by your data protection rights.
• Consent: Marketing communications are sent only where you have given explicit consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

786pkr does not sell your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the relevant purpose:

• Payment Providers: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and are independent data controllers for their portions of the transaction.
• Identity Verification Partners: Where a third-party KYC provider is engaged, they receive your identity documents solely for the purpose of age and identity verification. They are contractually prohibited from using this data for any other purpose.
• Game Content Providers: The game studios and suppliers whose products appear on 786pkr may receive technical session data (such as a session token and game activity logs) necessary to run their games. They do not receive your full identity or financial data.
• Legal and Regulatory Authorities: 786pkr will disclose personal data to law enforcement, financial intelligence units, or other regulatory bodies where required to do so by applicable law, a valid legal order, or to protect the rights, property, or safety of the platform and its players.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of 786pkr's assets, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations being imposed on the new controller.

786pkr uses first-party cookies and similar tracking technologies to operate the platform effectively. We do not use third-party advertising cookies or cross-site tracking technologies.

The types of cookies used on 786pkr are as follows:

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging into your 786pkr account. Disabling functional or analytics cookies will not affect your ability to use the platform but may reduce the quality of your experience.

786pkr retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any legal or regulatory obligations that require longer retention. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your active account relationship with 786pkr, plus a period of five (5) years following account closure, to satisfy AML record-keeping obligations.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, consistent with financial crime compliance standards.
• Transaction Records: Retained for a minimum of five (5) years following the date of each transaction, for AML and financial record-keeping compliance.
• Customer Support Communications: Retained for three (3) years following the closure of the relevant support case.
• Technical and Analytics Data: Retained in anonymised or aggregated form indefinitely for platform analytics purposes; identifiable technical data (e.g., IP address logs) is retained for up to twelve (12) months.
• Marketing Preference Data: Retained until you withdraw consent or close your account, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

As a 786pkr player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within thirty (30) days.

Please note that certain rights are subject to limitations. For example, the right to erasure cannot override 786pkr's legal obligation to retain KYC and transaction records for a minimum period under AML compliance requirements. Where a request cannot be fulfilled in full, we will explain the reason clearly in our response.

786pkr implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and 786pkr's servers is encrypted using TLS (Transport Layer Security). Data stored at rest on our servers is encrypted using AES-256 encryption.
• Access Controls: Internal access to personal data is restricted on a need-to-know basis. Team members are granted only the minimum level of access required to perform their specific function.
• Authentication: 786pkr's internal systems require multi-factor authentication for privileged access. We strongly encourage players to use a strong, unique password for their 786pkr account.
• Regular Security Reviews: 786pkr conducts periodic internal security reviews to identify and remediate potential vulnerabilities in our systems.
• Incident Response: In the event of a data security incident that affects your personal data, 786pkr will notify affected players and relevant authorities in accordance with applicable obligations and within a reasonable timeframe.

786pkr is strictly an adults-only platform. The minimum age to register and use any 786pkr product — including sports betting, live casino, and slot games — is 21 years. We do not knowingly collect personal data from any individual under the age of 21.

As part of our KYC process, all players are required to verify their age before withdrawal requests are processed. Where 786pkr has reasonable grounds to believe that a registered account is held by a person under 21, the account will be immediately suspended, all activity on the account reviewed, any winnings voided, and deposited funds returned net of any bonus amounts received.

If you are a parent or guardian and believe that your child under the age of 21 has registered an account on 786pkr, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

For tools to help restrict minors' access to online gambling content, we recommend visiting our Responsible Gaming page, which contains guidance on parental controls and third-party filtering solutions.

786pkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is shown at the top of this document.

Where changes are material — meaning they significantly affect how your personal data is used or the rights available to you — 786pkr will make reasonable efforts to notify registered players via in-platform notification or email to the address on file. For minor or administrative updates, the revised policy will simply be published on this page with an updated effective date.

Continued use of the 786pkr platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should cease using the platform and contact our support team to arrange account closure and data handling in accordance with your rights under Section 9.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 786pkr has handled your personal data, please reach out to our team. We are committed to responding to all privacy-related enquiries promptly and transparently.

This Privacy Policy, together with the Terms & Conditions and Responsible Gaming Policy, constitutes the complete framework governing your use of the 786pkr platform and how we handle your personal information.